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Due to extreme high online demand during Covid-19, it'll take longer than usual to receive your Nolah Adjustable Base w/Massage. We estimate arrival 14-30 days after placing your order.
 
When shipped, you’ll receive a Shipping Notification with your FedEx tracking number. The Shipping notification will be emailed to the email you used to place the order.
 
Real-time estimated delivery dates are updated in the “Estimated Delivery” link below the Add To Cart button on the Product Card where you select mattress size and wildlife adoption. 

DELIVERY PROCESS

1. Ready to ship: In a business day or two, we’ll ship your adjustable base from our warehouse in California.

2. FedEx shipping: Packed in a box, it takes 14-30 days to arrive to your front door.

3. Arrival: Upon arrival, FedEx will leave your adjustable base in front of our home. As the base contain electrical parts, please ensure that the box does not sit outside in wet/moist weather longer than necessary. Water soaking into the box damaging/destroying the electrical parts or not covered under warranty.
 
4. Set up: Easy 15-min set up with no tolls required. Instruction manual included. See FAQ for set up process.

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Setting the Nolah adjustable base is easy and can be done in 10-15 minutes.
 
We recommend being two people to carry the box into the room where you’ll set it up. After that, there are four easy steps to follow before your adjustable base is set up and ready to use.
 
SET UP PROCESS

1. Unbox: After bringing the box to the room where you’ll set it up, gently lay the box on its side and pull out the adjustable base.

2. Set up:You Nolah Adjustable Base comes pre-assembled and you only need to screw on the legs (no tools required). It’s an easy 15-min set up that can be done by one person, though we recommend being two people to help position the base in the room you want it set up.

3. Connect power/remote: When the base is set up, legs screwed on and you’ve moved it into the desired position, then connect the main power cord to the nearest wall outlet. When the green light on the main power box is lit, test the wireless remote to ensure the base has power and the remote works to control the base.

4. Synch the bases (OPTIONAL): If you have a split King and wish the bases to raise and lower simultaneously, you can use the synch cable to connect the motors underneath the bed. This will enable booths sides of the Split King to raise and lower simultaneously.
 

Need help? Start chat now or See our FAQ