Nolah Original 10

No, you do not need a box spring or foundation for the Nolah Signature 12" mattress.
 
Nolah is designed to work with any firm flat surface and can, though not recommended, be placed directly on the floor.
 
Below are the best options to support you Nolah mattress:
- The Nolah Adjustable Bases
- A solid platform
- A solid box spring/foundation
- A traditional soft box spring with Bunkie board on top
- A slatted base with slats no more than 4” apart
 
If you already have one of the above options, you can use that for your Nolah mattress. In case you’re looking for a new foundation we recommend our Nolah Adjustable Bases or one of these Top 5 Bed Frames for Nolah from Amazon.com.

If you need help with your setup, start chat now  or email us at support@nolahmattress.com to talk with one of our sleep experts.

You will receive your Nolah mattress in 2-8 business days after placing your order.

We need a business day or two to craft your Nolah mattress before shipping it with UPS to your front door. UPS shipping takes 1-4 business days depending on your zip.

When shipped, you’ll receive a Shipping Notification with your UPS tracking number. The Shipping notification will be emailed to the email you used to place the order.

Real-time estimated delivery dates are updated in the “Estimated Delivery” link below the Add To Cart button on the Product Card where you select mattress size and wildlife adoption.

 
DELIVERY PROCESS

1. Made in USA: In a business day or two, your Nolah mattress is hand-crafted 100% here in the USA using only locally sourced materials from family owned business.

2. UPS Shipping: Compressed in a box, it takes 1-4 business days shipping with UPS to your front door.

3. Arrival/Setup: Unbox your Nolah mattress and sleep on it right away!

Need help? Start chat now or See our FAQ

Included with your purchase, is a risk-free 120-night trial period with free return for a full refund.
 
After you purchased your Nolah mattress, you have up to 120 nights to test it in the comfort of our own home. If you do not like it after the initial 30-night break-in period, you can choose to return it up until the 120^th night.
 
Returns are not possible within the initial 30-night break-in period or after the 120^th night trial period.
 
If you wish to return your mattress, please email us at support@nolahmattress.com after completing the initial 30-night break-in period and before the 120^th night after purchase.
 
RETURN PROCESS
1. Submit request: Return request must be submitted at support@nolahmattress.com. Return requests can’t be accepted over phone or live chat, only through email.
 
2. Return initiated: When we receive your return request, a member of our support team will get back to you and guide you through the process below.
 
3. Pickup scheduling: We’ll try to find a local charity to send a driver to pick up the mattress for donation. If no local charity accepts mattress, we’ll try to send a junk hauler or recycling company to remove the mattress for disposal or recycling.
 
4. Day of pickup: Our support team member will give you instructions on what to do on the day or pickup. Instructions depend on terms provided by the local charity or driver.
 
5. Refund: When the mattress has been picked up and remove from your possession, we’ll process your refund in full and email you a Refund Notification.

Need help? Start chat now, See our FAQ or 120-Trial Page

Setting up the Nolah Original 10" mattress is easy and can be done in 10-15 minutes.
 
We recommend being two people to carry the box into the room where you’ll set it up. After that, there are four easy steps to follow before your Nolah mattress is set up and ready to use.

SET UP PROCESS
1. Unbox: After bringing the box to the room where you’ll set it up, gently lay the box on its side and pull out the Nolah mattress.

2. Position: With the mattress still rolled up, position it on your bed, box spring/foundation or any flat/slatted surface.

3. Unwrap: Remove the outer wrapping and carefully cut the inner wrapping without cutting into the mattress cover.

4. Ready: Watch the mattress in a heartbeat. Any wrinkles on the cover will soon disappear, and you can sleep on your Nolah right now!

Note: We recommend letting the mattress air out for a couple of hours before putting sheets on. This will help any initial off-gassing to disappear faster.

Need help? Start chat now or See our FAQ

You order the Nolah Original 10” mattress on our website by selecting your mattress size and free wildlife adoption. When you’ve made your selection, add the mattress and wildlife adoption to your shopping cart and go to Checkout to fill in your delivery details and select payment method.

You can also order the Nolah mattress by calling our phone support at 1-866-403-4615.

ONLINE ORDER PROCESS

1. Add To Cart: Select mattress size and wildlife adoption to add your mattress to the Shopping Cart.

2. Checkout: Proceed to Checkout to fill in your email, delivery address, discount code, and to chose payment method.

3. Apply Discount Code: Apply a discount code at Checkout. You apply discount codes at the same step where you fill in your email and delivery address. 

4. Payment: Choose your payment method. You can pay with all major credit cards, PayPal, Amazon Pay, or finance at 0% APR using the "Slice It. Pay over time with Klarna" payment option.

5. Complete Order: After choosing payment method, click the Complete Order button at the bottom of the page. That's it and your order has been placed.

Need help? Start chat now or See our FAQ